CallTower and ComputerTalk Partner to Extend Hosted Microsoft Lync with Contact Center Features

February 13th, 2014 by THN News No comments »

(The Hosting News) – CallTower, a leading provider of integrated, cloud-based communications solutions and ComputerTalk, a provider of Lync-native contact center products and communication-enabled business process (CEBP) applications announced today its partnership to provide growing businesses the ability to use Microsoft Lync with a fully integrated contact center solution in a hosted environment. CallTower’s and ComputerTalk’s integrated solution provides no upfront capital costs which allows businesses to focus on strategic projects and solutions instead of expending resources managing multiple vendors, technology, and upgrades.

CallTower selected ComputerTalk based on their industry leading contact center expertise with the integrated and familiar Lync user experience. ComputerTalk’s ice Contact Center is a Lync 2013 qualified all-in-one contact center that runs as a native part of the Lync topology. It enables organizations to bring Lync unified communications to their contact centers, and to extend the power of contact center applications to the rest of the enterprise.

ComputerTalk is a global company that offers Lync native contact center with an application development tool that allows end users to build applications with functions that include web-chat, Lync voice, and Skype voice & messaging.

ice takes Lync-Skype integration to the next level. It is an ACD and Speech IVR with an application development tool that empowers end users to build UC CEBP applications which will transform the way you interact with your customers. The solution will reside directly within the CallTower geographically diverse and carrier grade datacenters, being both sold and supported under the CallTower branded offerings.

CallTower CTO Greg Reynolds offered, “We believe that ComputerTalk’s ice is the best integration of contact center technology with Lync 2013. ice extends our hosted Lync platform with familia...

Full article: CallTower and ComputerTalk Partner to Extend Hosted Microsoft Lync with Contact Center Features

Rackspace Stocks Falter Amid Quarterly Results Announcement and CEO Departure

February 13th, 2014 by David Hamilton No comments »

It has been an eventful week for Rackspace Hosting. In a surprise announcement, Lanham Napier said he will be stepping down as CEO, a title he has held since 2006. This came at the same time as the company released its latest financial results that have largely disappointed investors.

Full article: Rackspace Stocks Falter Amid Quarterly Results Announcement and CEO Departure

GoDaddy Marketing Campaign to Pay Customer to Quit Full-Time Job, Pursue Side Business

February 12th, 2014 by Chris Burt No comments »

GoDaddy's puzzling Super Bowl commercial was part of the launch of a social media campaign called "the Big Leap" contest, the company said last week.

Full article: GoDaddy Marketing Campaign to Pay Customer to Quit Full-Time Job, Pursue Side Business

SiteAutoBackup.Com Offers Private Backup Servers on AWS

February 12th, 2014 by Ads/rss No comments »

February 12, 2014
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Available immediately, Private Amazon Web Services (AWS) EC2 backup instances on SiteAutoBackup.Com

With AWS Free Usage Tier, website owners and web hosts can run a 30 GB, Elastic Block Storage (EBS) backed EC2 server instance, FREE for the first 12 months.

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Full article: SiteAutoBackup.Com Offers Private Backup Servers on AWS

Google Releases Hosted Database Service Cloud SQL to General Availability

February 12th, 2014 by David Hamilton No comments »

Google, which is known for keeping its products in beta for years, has opened its managed cloud-based database service Cloud SQL to the public, adding a service-level agreement that will provide the assurance necessary to run many production applications.

Full article: Google Releases Hosted Database Service Cloud SQL to General Availability

Fibernet Offers $649 Full Cabinet Special

February 12th, 2014 by THN News No comments »

(The Hosting News) – Fibernet, a known leader in colocation and data center services, is offering a $649 full cabinet special for new colocation customers. The promotion gives incoming clients a discount of $200; the regular price for these colocation services is regularly $849. This offer includes a 42U full cabinet for your servers, 20A A&B legs, and a 100Mb Ethernet flat-rate connection.

Housing servers at a data center is a safer and more reliable option for website owners that cannot afford any downtime. Fibernet’s facilities provide 24X7 support and a 100% uptime SLA. Our certifications include SSAE16 SOC I Type II certification, PCI compliance, and HIPAA compliance. Fibernet’s data center has multiple redundancies to ensure that your website never experiences downtime, as well as multiple contingency plans for situations such as weather emergencies.

“We are happy to extend our colocation services to new customers,” states Fibernet CFO Lee Livingston. “At Fibernet, we are committed to a standard of excellence beyond required industry standards. We are here for our customers.”

For more information on Fibernet’s full cabinet colocation special, click here.

About Fibernet

Fibernet’s products range from customizable colocation solutions to an expanding variety of dedicated, managed, virtual, and cloud hosting packages and options. Each service is delivered with the Fibernet promise of reliability and value and backed up 24/7 by Dedicated Experts™, an elite team of geniuses committed to keeping Fibernet’s customers online and ready for business.

Learn more about Fibernet Corp.’s PCI and SOC 1 Type II certified facilities by visiting http://www.fiber.net, where you can chat live with a Dedicated Expert™.


Fibernet Offers $649 Full Cabinet Special

Full article: Fibernet Offers $649 Full Cabinet Special

FCC Chairman To Propose New Set of Net Neutrality Proposals

February 12th, 2014 by THN News No comments »

(The Hosting News) – After last month’s court ruling to strike down net neutrality, Federal Communications Commission chairman, TomWheeler, says he plans on releasing a new set of proposals, backed by several U. S. senators, reports CNet.

“In its Verizon v. FCC decision, the Court of Appeals invited the Commission to act to preserve a free and open internet. I accept that invitation, and in the coming days, I will be outlining how I propose to proceed,” stated Wheeler in a speech given on Monday at the University of Colorado Law School.

A group of Democratic senators, Al Franken, Ron Wyden, Jeff Merkley, Ed Markey, and Richard Blumenthal, sent a letter to Wheeler urging him to “move quickly to protect internet users and the open internet.”

The letter went on to say that “consumers, entrepreneurs and innovators deserve to know their right to view or use the content and services of their choice online will be protected.”

“We urge you to quickly adopt enforceable rules to prevent the blocking and discrimination of Internet traffic,” states the letter.”These rules must stand on strong legal footing to withstand judicial scrutiny. Without such rules in place, Internet service providers are prone to act as gatekeepers of the Internet, controlling access by blocking or throttling certain content and thereby limiting the opportunities for innovation, speech, and commerce.”

Issues regarding Net Neutrality have already begun to emerge as services like Netflix and Amazon Web Services claim that Verizon has been controlling their access speeds, in which the company denied.


FCC Chairman To Propose New Set of Net Neutrality Proposals

Full article: FCC Chairman To Propose New Set of Net Neutrality Proposals

Third-Party Apps Major Selling Point for Google Apps Over Microsoft Office: Report

February 12th, 2014 by Chris Burt No comments »

IT administrators are overwhelmingly satisfied with Google Apps, and the changing nature of business networks may threaten the dominance of Microsoft Office, according to a survey released this week.

Full article: Third-Party Apps Major Selling Point for Google Apps Over Microsoft Office: Report

VoIP Logic Releases Latest Version of Cortex® OSS with API for DID Management and Other Key Enhancements

February 12th, 2014 by THN News No comments »

(The Hosting News) – VoIP Logic, provider of technology platform and expertise to VoIP Service Providers, has released a new version of its proprietary Cortex software intended to increase ease of administration on the Company’s Platform-as-a-Service infrastructure used by more than 30 Service Providers to deliver Hosted PBX, Unified Communications and other next generation communication services. Cortex – VoIP Logic’s proprietary software integrated with BroadWorks® and other telephony sub-systems – is a standard part of all deployments.

Cortex OSS version 3.4.8 includes several enhancements that add to the existing utility of the software as an administrative portal. These include:


SOAP API for DID provisioning
Configurable external links for multi-portal access management from within Cortex
Emergency services (E911) provisioning with programmatic access to 911Enable and dash (Bandwidth.com)
Enhancements to bulk provisioning
International DID support
Support for BroadWorks release 19.1

While VoIP Logic is committed to offering best of breed technology as part of its VoIP infrastructure – including other OSS – Cortex is able to fill gaps in administration, provisioning and reporting as identified by VoIP Logic and its service provider partners.

“Our goal for Cortex is to address unique obstacles – like bulk on-boarding, DID provisioning, integrated 911 provisioning and multi-vendor management from a single sign-on – for our service provider partners,” said Micah Singer, VoIP Logic’s CEO. “Cortex allows us to augment a best-of-breed platform with inventive intellectual property.”

“Cortex is a really useful utility when working with VoIP Logic’s platform. For us, it made the transition of the PanasonicCloud Business Phone customer database possible,” said Scott Karmozyn, President of Loud & Clear Teleco...

Full article: VoIP Logic Releases Latest Version of Cortex® OSS with API for DID Management and Other Key Enhancements

European Commission Urges ICANN to Embrace Multi-Stakeholder Approach

February 12th, 2014 by Nicole Henderson No comments »

ICANN's cozy relationship with the US must end, and the organization must embrace a multi-stakeholder approach to Internet governance, according to a speech Wednesday by EU Digital Agenda Commissioner Neelie Kroes.

Full article: European Commission Urges ICANN to Embrace Multi-Stakeholder Approach